Guidance with a defined purpose
Get practical guidance for day-to-day GIS decisions, train your team, and troubleshoot ArcGIS issues.
Bring us a new request, an upcoming system change, a training need, or a technical issue. Spatial Aptitude provides practical guidance and hands-on support for municipal and utility GIS teams. These services can support an existing GIS environment or accompany implementation and modernization work.
Get practical input as questions arise in day-to-day GIS work. We assess new requests, recommend approaches, and help your team understand feasibility, likely effort, resource needs, and scheduling.
Advice can also address upgrade and patch decisions, new workflows, and the downstream effects of an integration.
Train editors and administrators on the tools and workflows they use. Topics include ArcGIS Pro editing, Utility Network editing and administration, and ArcGIS Enterprise administration.
Training can cover users, groups, and items; governance; or newly implemented workflows. Sessions are scoped to your team’s needs and can use tailored materials or existing Spatial Aptitude guides as a starting point.
Investigate and troubleshoot issues with ArcGIS Enterprise, Utility Network feature services, and related editing or configuration workflows. We review the problem, work through likely causes, and recommend or carry out agreed corrective actions.
The technical subject, access, and support terms are defined in advance.
Depending on the engagement, your team can receive practical training materials, written recommendations, or troubleshooting notes to refer to afterward.
A concise reference to the options considered, the recommended approach, and the effort, resources, or next steps discussed.
Practical instructions for editing, platform administration, governance, or the workflows covered in training.
Findings, agreed configuration changes, and follow-up actions that help your team understand the issue and the work performed.
Engagement approach
A focused advisory review, role-based training engagement, or troubleshooting assignment, with objectives and deliverables agreed before work begins.
Ongoing advisory and technical support on a time-and-materials basis, with training added around your team’s needs. Bring us new requests and day-to-day GIS questions; we agree priorities and the work to be performed as needs evolve.
Support is bounded professional work. It does not imply unlimited managed services, continuous monitoring, emergency coverage or a guaranteed response time. The engagement defines the technical subject and the conditions for support.
Start a conversation
Describe the technical question, the people involved and the kind of guidance that would be useful.